A new way to record (and share) library statistics

Of course one can track stats on various elements of library life…but what kind of audience and attention do they actually receive?

In July, I wrote about embracing joy — tracking everyday joyful experiences with a simple quilting, paint, or paper craft project — as imagined and shared by Kitty (@nightquilter), the founder of the Quilt Your Life Crew aspirational data visualization project. In addition to tracking joy, members of the group pick something to track for a period of time (usually a year) and we support each other in designing an effective visualization. They can be simple patterns, or more complicated tangible or abstract designs, as well. A favorite of mine tracked what kinds of tacos a quilter ate over the course of a year.

I tend to track something from my work life. For the 2023-2024 school year, I chose to track the library’s instructional collaborations:

A brief legend of what each square represents. This pattern, “Renew” by @jitterywings, was perfect to convey a very complex data set. To see a lengthier legend, click here.

I worked hard to complete and compile the sixty-nine blocks of the quilt face and also the legend before returning for our new school year. (I have been told to communicate that construction lasted through 10 audiobooks + 7 seasons of the Great British Baking Show + a weekend-long quilting retreat + a live SF Giants game + the summer Olympics.)

In our opening days, before students officially returned to campus, I displayed the front and back of the quilt outside the library.

The work paid off! Many of my colleagues stopped to look it over, to try to identify their block(s), and — in at least two cases — note: “Oh, I did not have you in my class very much, did I?”

And now? I am in their classes on a regular basis this year. I believe that the collaborations here (across all departments and all grades) normalized the idea of having research skills instruction for some colleagues.

Another fun outcome is that the colleague from maintenance who helped me hang the quilt commented that it might be helpful for him to make a visualization of the work orders he undertakes for the school. I offered to help him (though not to make a quilt), and am looking forward to the rather unique collaboration that will spring from that conversation.

Of course, being a librarian, I felt it important to cite my sources, and I think I will try to do this for any quilt using new fabrics in the future! (Most fabrics have an edge, called a “selvedge,” that gives the title, creator, and manufacturer of the fabric.)

The bibliography for the quilt, showing what fabrics and pattern were used in its construction.

Not everyone can — or wants to — spend a gazillion hours making a quilt, but as the Quilt Your Life Summer Joyfest has proven, there are many ways to undertake such a visualization. Pick a medium that works for you! It is, however, helpful to find a nontraditional form of visualization that will engage your colleagues and make them want to stop, look, and engage.

What might you want to track for public consumption? How might you like to construct a data visualization?

Help me build a fantasy search lesson: Search instruction from popular fiction

While you might be surprised at how passionate I once was about Stephenie Meyer’s Twilight, you will become less surprised when you hear why. Below you can find a little post I wrote on my very short-lived blog back in 2010, entitled: “A Searcher’s Review of Twilight: Book Vs. Movie Through the Eyes of a Search Geek.”

Originally, I only had one idea for a research skills lesson analyzing search choices in MG and YA literature. But then, several years ago, I came across this little gem in Marissa Meyer’s Lunar Chronicles, in which Scarlet is trying to figure out what the deal is with Wolf:

(Scarlet, p. 171-172)

So — new fantasy: What if we had a dozen or more research-related quotes from popular novels and could design a class where students picked one and came up with a short real-world lesson based on the fictional account?

My ask: Can you think of a brief passage from a book in your collection that speaks to or demonstrates thinking about research skills? If you email me directly or put them in the comments below, I would be most happy to compile a list of useful passages for the group.

In case we do not get to this new lesson, here is what I wished I had a class to teach to back when I read Twilight:

A Searcher’s Review of Twilight: Book vs. Movie Through the Eyes of a Search Geek

Well, it is that time again—the Twilight New Moon video is now part of our lives. Pre-teens and teenagers spend untold amounts of time mooning over Bella and Edward… providing, believe it or not, a great example of better quality, iterative searching.

Of the books’ strengths and weaknesses, what annoyed me most wasn’t the endlessly repetitive conversations, or the thousand uses of the word alabaster, but rather Bella’s very poor online search skills.

Bella, the heroine, tricks a member of the local Quileute tribe into telling her about love interest Edward’s secret:

In her agitation over this revelation, Bella naturally decides to hop online to verify the vampire claim. And that is what she searches: [vampire].

Bella reads though the site, “looking for anything that sounded familiar, let alone plausible,” (134) and comes up blank.

Meanwhile, my mind is fairly screaming, not about the revelation of Edward’s true identity, but rather about the fact that her friend gave her a perfectly good, highly specific and potentially powerful, search term, [cold ones], and it does not even occur to her to use it.  By sticking with a more general term, she not only opens herself up to many irrelevant hits, but fails to uncover pages that might have information matched to her specific information need. Like searching for [plant food] when you want to know what to feed your Venus fly trap. She ends up frustrated by her search process, feeling that it taught her nothing of use.

By contrast, movie-Bella has a search style that is worlds stronger.

In the film, instead of revealing Edward’s hidden identity, Bella’s friend darkly hints that Edward is somehow related to an old Quileute tribal legend, but refuses to say more. Bella then undertakes an iterative search process, in which she reads for search terms and folds them back into her search process to get more specificIn this example, Bella takes stock of what she knows, and goes online to find a more information (search: [Quileute legends]). She finds a book on Quileute myths, and homes in on the term cold one, which she then takes back online as her next search. Using this specific term, she finds precise information, which in fact allows her to build a list of attributes that she has recognized in Edward—speed, strength, and cold skin—and leverages that knowledge to add new ones—immortal, drinks blood—confirming for her that Edward is a vampire. A much more successful and satisfying search experience, if a weaker execution of the plot. This type of iterative searching is one of the key skills that I teach students, educators, and parents in my classes.

With the second movie in the Twilight Saga selling like crazy, and two more to come over the next two years, both the Twilight and the search lovers in your class can enjoy the opportunity to dig in.

My take away: No one wants to hear they have to run multiple searches to find information. So, use something kids do want to hear about to get the point across!

Location, Location, Location . . .

A January email to the AISL listserv posted by Dave Wee sparked my interest. In it, he asked several questions relating to students and database use and if you’re interested in how some of your peer schools answered, be sure to check the Google Sheet linked in his email. As part of the process of thinking about teaching students how to identify and find the information they need, I spend a lot of time thinking about how I can help them discover and access that information in our databases. Many of us lament our students’ reliance on Google—their aversion to using databases for research unless required by their teacher is almost like a religion for them. “You can lead a horse to water, but can’t make them drink” comes to mind.  Dave’s question, “How do you organize your databases on your library page to get kids eyeballs on the right databases?” begs another question: can our students even find our databases when we aren’t specifically leading them there? 

Correction: Thanks to Dave Wee for pointing me toward the original questions posed on the listserv. I seemed to have lost the original thread, but picked up Part 2 in April 2021, when Matt Ball posed questions and received some terrific suggestions from AISL librarians as to how they’ve organized their databases. Apologies all around for this omission.

Where Are Your Resources?

Let’s face it—most databases are expensive and in an effort to get the most from our budget, we spend a lot of time evaluating specific ones, implementing trials, and encouraging our faculty colleagues to help us choose ones that meet the needs of our students and support our school’s curricula. From a return-on-investment perspective, when budget time rolls around, usage statistics often help us make data-driven decisions. But what do those stats really tell us? Do they pinpoint access pain points that keep our electronic resources out of view? Do they help us re-evaluate our instructional programs, or take into account how we integrate our resources in our learning management systems or LibGuides? Not to mention the impact of COVID-19 on trying to evaluate anything related to how our library programs are going. Before we can dismiss the value of any particular resource based solely on usage stats, first we need to make sure we’re doing everything we can to make them discoverable. For a start, I’d like to answer how we organize our databases (and other electronic resources) to make it easier for students to find the resources they need. 

LibGuides A-Z List to the Rescue

Here at Kent, we use LibGuides CMS and their A-Z Database List makes organizing databases and other electronic resources a breeze. But, and here’s the caveat, unless you have enough time to provide instruction on individual databases so your students know each of them by name (seriously, who has that kind of time?) you’ll need to somehow organize your list. Fortunately, one of the features of the A-Z List is it gives you the option to easily organize your resources by database type, subject, and vendor.

To create database types and vendors, choose Content >> A-Z Database List from your menu on the admin panel of your guides.

From the landing page you can begin to organize your databases by database type and vendor. For inspiration, I find the LibGuides Community site to be invaluable. I spent time exploring other K-12 and Academic libraries using LibGuides to get an idea of the variety of options for this. 

A-Z Database List

Choose Your Types Wisely

When deciding on database types, I thought about how we teach source types here at Kent and the common language of research we use. If there’s one piece of advice I can give at this point, it’s don’t go down library lane and start wading in the weeds, trying to come up with as many types as possible. Keep it simple; we humans have only so much mental space for decisions. You don’t want your students to get hung up on having to sort through so many database types that they’re worn out before having to choose which one of those databases to search.

Database Types

Remember: the goal is to make finding the right database easier.

For a number of our resources, the source type (primary) and database type are synonymous, but for others, such as our image databases, I needed to decide if I wanted to assign them an additional type aside from primary source. You’ll see above, we decided to create an Image Collections type as our students frequently create presentations and this makes it easier for them to find images that are rights-cleared.

The A-Z List is flexible and allows you to add multiple database types so I applied the Primary Source and Image Collections types to ImageQuest. So whether a student is looking for a primary source map from the Colonial Era or an image of a bee for a science presentation, they will be directed to ImageQuest.

Best Bets and Popular

Think carefully about checking the Best Bets and Popular boxes when adding or editing databases. Too many Best Bets, and the ID loses its meaning—aim for 3 at the most for each subject—same with designating a database as popular. Best Bet databases will appear in a highlighted box at the top when filtering by Subject on the A-Z Database List and popular resources will display on the sidebar with a heading of the same name.

Finishing Up the A-Z List

Next, I added our vendors. This filter mostly serves to help us as we review our databases, but I occasionally show this to the student who is interested in strengthening their research muscle and want to understand the inner workings of our guides.

Some of Our Database Vendors

Subject Headings

To create subject headings, choose Admin >> Metadata & URLs from your menu on the admin panel of your guides. You apply these subject headings to your guides as well as your database assets.

A Partial Listing of Our Subject Headings

Access Points

Finally, a link to the A-Z Database List was added to the Research column on our library website Quick Links menu. You’ll see I also added several direct links to other databases: Source Reference, JSTOR, and the A-Z List sorted for Primary Sources as students are frequently looking for background information, journals, or primary sources.

Link to the A-Z Database List on the library website

Next Time . . .

Another of Dave’s questions was on instruction: “Do you teach kids to use different databases at different points in their research or do you pretty much just recommend databases based on the topic?” Although our A-Z Database page has gotten over 950 views this year, most of our databases are accessed through the LibGuides we create to support research in specific classes as well as our EDS searchbox. But that’s a topic for another post. Until then, happy searching.

Making Connections with Virtual Museums

Museums are fascinating places. The curation and design of a museum display has the potential to captivate viewers and engage them in looking closely, thinking critically, expanding perspectives, and building empathy. For me, an epiphany moment occurred at the Frist Art Museum in the hands-on Martin ArtQuest room. One activity contained a blank map of Gallery Rooms, a collection of art reproductions on magnets, and the invitation to “Be a Curator!” This became an intriguing exploration of ways to organize the artwork in the empty gallery rooms. Should one curate by time period, art movements, thematically, or even as a comparison/contrast of artists? How would Van Gogh’s expressionistic field of iris dialogue with the abstracted desert landscapes by Georgia O’Keefe or the thrilling iceberg and volcano landscapes romanticized by Frederic Edwin Church? A 2019 visit to the National Museum of the American Indian provoked a different type of response as I viewed an expansive wall of merchandise, posters, commercials, and movies that throughout history had “branded” indigenous peoples to sell an American product and a perspective about these people. Part of the power of this display was the opportunity for viewers to linger with the images that they felt compelling and invite them to make their own meaning.

Curation is an art in itself, calling upon skills of discerning relevancy and critical thinking, and AASL recognizes this in the Curate Standard, part of which states that “Learners add value to a collection of resources by organizing and annotating them.” This school year provided an opportunity to immerse students in curation. As part of a Civil War investigation, 7th graders are being challenged to use their research notes to create a digital presentation (a virtual museum) of primary source images, historic documents, and analysis paragraphs. Though this type of multimodal exploration could be done in GoogleSlides by linking content to slides within the slide deck, these 7th graders will use ThingLink. With Thinglink, interactive tag markers can be placed on locations in an image to allow viewers to link to additional text boxes, images, or media (audio, video). Here is one example of a ThingLink by the Smithsonian Institution:
Fort Sumter Telegram. The organization of this ThingLink invites close analysis of a single primary source document.

Virtual Museums

For our students, the goal is to simulate the experience of a museum so that viewers can explore the students’ own thinking about the Civil War. Making Thinking Visible, a book describing Harvard Project Zero’s research, offered several helpful routines to deepen students’ thinking. One thinking routine, Generate–Sort–Connect–Elaborate, delineated the type of thinking students would use in this curation of a virtual museum.

Generate
In the note-taking phase of student research, students generated several ideas as they researched questions about the Civil War.

Sort
Students used the NoodleTools note card feature and titled note cards with brief descriptions. These note cards were used in the sorting process. Students sorted main ideas and supporting ideas; or gathered notes in groups for a comparison/contrast or cause and effect organization. This diagram shows an example of sorting into main and supporting ideas for a discussion of Civil War Technology:

Connect
The next step is to connect ideas and explain connections. Here is an example of how the sorted ideas would be connected in Thinglink. Note that links are not active on the following screenshots.

Example of ThingLink Link 7 that expands to a discussion of strategy. (See next screenshot.)
Strategy: Civil War Band Music
Discussion of how military band music was used by General Grant as a strategy to conceal the sounds of troop movements. Note that an additional link on the slide accesses an audio clip of the band music (links not active on screenshot, but you can click this link to hear the music).

Elaborate
A final text box (indicated by Star tag) links to a paragraph that elaborates on connected ideas and shares insights (see following examples). The more information tag on the ThingLink (indicated by an i tag) links to a bibliography of sources.

Example of elaborating on connections with own insights.

This is just the beginning phase as our students curate their research. It will be exciting to watch their thinking evolve as they generate, sort, connect, and elaborate their ideas in ThingLink and share with an audience their insights about the Civil War.

Adjust Accordingly

Remember Marie Kondo? I don’t know about you, but it seems like a lifetime ago when I watched her Netflix series and then bought her book, The Life-Changing Magic of Tidying Up, and then actually tried to KonMari my life. I think fondly back to that pile of clothes I collected, holding up each item waiting to determine if this sweater or that pair of pants “sparked joy” and boy, in retrospect, the days when those were my biggest concerns seems unrecognizable. Even my husband got into the act, and we spent several days embracing our clothing, blissfully unaware of what the future held for all of us. 

Adjust Accordingly

Some of you may be familiar with the author and illustrator Dallas Clayton—he’s a big hit with the elementary school crowd—his biggest super-power seeming to be the ability to affirm children and spark joy during school visits.

I came to know about him from my days as an elementary school librarian and while I’m a good number of years and several thousand teens away from the lovely Shepaug River Valley and Rumsey Hall School, I still have a poster of his on my wall with this simple message. I believe I’m pretty good at the first three parts—it’s the adjust accordingly that I still need to work on.

Farewell to the 2021 School Year

Due to a fortuitous decision by our Head of School to power through Winter and Spring terms without any breaks, our school year is over, our seniors have graduated, our end-of-year meetings are complete, and most of our faculty have headed off for a well-deserved break. I have several more weeks of work before my summer vacation starts and will spend some of that in housekeeping activities—the behind-the-scenes tasks that might not spark joy, but are necessary to keep a library running smoothly and ensure a smooth opening in the fall: shelving books, cleaning study carrels, removing old signage, doing inventory. 

Once these tasks are finished, I’ll turn my attention to thinking about what I consider the heart of my work here as a librarian and that I personally get the most satisfaction from: how might I connect more fully with my community, what lessons can I change or adapt to make my New Student Seminar (NSS) more relevant to and meaningful for my students, and how can I create and nurture collaborative relationships with our faculty?

“Culture Eats Strategy for Breakfast”

From emails on our listserv and posts on our blog, plus conversations with AISL colleagues, I’ve realized most of us expend a good deal of our time and energy strategizing how to forge connections with our faculty, especially those of us in middle and secondary schools where formally scheduled visits to the library are no longer part of the academic day. We middle and secondary school librarians need to make connections with faculty who are willing to collaborate with us on projects big and small and who allow us the opportunity to work with their students on critical thinking skills and the nuances of research. 

Although “show don’t tell” is frequently associated with writing, I see its application in the teacher/librarian relationship. There’s a distinct difference, I believe, between teachers telling their students to come see us vs. showing students our value by inviting us into the classroom. Without an invitation, we must rely on students reaching out to us for support on their own or planning optional programming that we know will not reach every student—and often not reach the students who need us the most. I recognize that the ability to self-advocate is an important skill for our students to develop, but I believe that sometimes students don’t know what they don’t know, especially in regards to understanding the myriad types of information they encounter on the internet. Management consultant Peter Drucker posits that “Culture eats strategy for breakfast,” and from my vantage point this highlights precisely why we need to incorporate embedded librarians into the culture of the school as one of the best ways to support the mastery of core competencies associated with information literacy and research skills. 

What Sparked Joy?

Now that my school year is over, I’m starting the process of looking back, seeing what I accomplished, what I didn’t accomplish that I wanted to, what I’m willing to let go of, and what I would like to hold onto as we reset for the fall.

Curating new resources to support our DEI initiatives
I am fortunate to have been able to work closely with our Director of Diversity, Equity, and Inclusion on a number of initiatives and resources to support social justice. This work and my relationship with our DEI Director cemented my belief that while much of the work of the library happens within its four walls, we also need to reach beyond those walls if we want to be relevant in the life of the school. The resources in our LibGuide on Race, Racism, and Anti-Racism are used as a shared foundation for discussion on race in our Courageous Conversations among faculty and staff. As a living document, additional resources were added in response to the violence against the AAPI community. There is a tremendous value in this resource to our community as its pages have been accessed over 14,000 times since it was published last summer. I’m a numbers geek, so for me I see a great return on the investment I and two of my colleagues put into the creation of this guide. The Lunar New Year guide was created to support the joyful aspects of AAPI culture and the Black American Studies guide provides useful links to resource for a new course offering.

Working with our peer tutors
A value-added program that isn’t directly library related but is sponsored by our library is Peer Tutoring. Normally our 30+ peer tutors work out of the library during the 8-10PM study hall block Sunday – Friday evening. Due to COVID restrictions limiting one student per table, we had to completely rethink how we would offer tutoring. Student-driven suggestions resulted in a successful program offered over Zoom, in dorm common rooms, and toward the end of the year once again in the library when a change in restrictions allowed two students per table. Peer tutors who were studying remotely joined on Zoom from as far afield as China, Egypt, and South Korea. It was a wild year and scheduling was a challenge, but one the tutors met with grace and enthusiasm. It was an honor to coordinate the program and work with this committed group of young people to meet the challenges presented by COVID. Each week they collectively devoted over 50 hours in service to their peers and the school while juggling their own school work, sports, and other commitments. Three cheers for youthful energy and their ability and willingness to think outside the box!

Our Spring Peer Tutoring Schedule, a combination of online, in-library, and in-dorm locations.

Teaching New Student Seminar to a cohort of 4th Formers (10th grade)
Over the summer I took the Design Bootcamp course at Global Online Academy and adapted the curriculum of my NSS course to accommodate our newly hybrid learning environment. I designed as many lessons as I could to be self-paced with choice boards that encouraged engagement and student agency – a kinder, gentler curriculum. Using a combination of traditional formats and ed tech tools for assessment, I discovered my students were more engaged with the material and enjoyed sharing their thoughts and ideas with each other. Moving forward my focus will be on the social and emotional well-being of my students as they learn the skills this course covers to help them get off to a solid start.

A Choice Board for students to explore resources on time management prior to posting on a discussion board.

Supporting U.S. History Research
This is one of my favorite activities—collaborating with teachers to support our 5th Formers as they do a deep dive into a topic of their choosing for their long-form research paper. This year I worked with a number of U.S. History teachers and provided a range of instruction. Often I’m asked to meet with a class once at the start of a research project to cover the resources and skills students need to write this graduation requirement. These one-shot lessons—or research bootcamp as I have come to think of them—generally provide the least return on investment. I feel pressured to cover too much information in too short of a time and end up feeling that I have overwhelmed students. I’m sure they’re overwhelmed—I’m overwhelmed just thinking about it. I recall reading a post by Dave Wee where he wrote about no longer offering this as an option to teachers and I believe that if I “adjust accordingly” that’s where I’m headed next year.

On the opposite end of the spectrum I also teach the research process by scaffolding multiple lessons. This year I was fortunate to work with two teachers who chose to use this approach. One teacher brought both of his U.S. History classes in for 5-6 sessions over the course of the Winter Term affording me the time to break down the research process into manageable chunks. For these I gave a quick instructional session at the start of class and worked individually with students for the remainder of the block. Students had a week or more between each session giving them enough time to complete tasks and come for additional help if needed.

I’m also fortunate to have worked with one of our APUSH teachers on a fairly consistent basis throughout my three years at Kent, and we frequently collaborate on unique project-based assignments which are great fun for me and engaging for his students. This year we collaborated on three projects: for the first project, students focused on mining a bibliography to determine the author’s bias and present their findings that they supported with additional research; for the second project I joined the two APUSH sections he taught each day they met during our two week remote period in December. I followed the same scaffolded approach described above—the main difference being this was accomplished remotely on Zoom and was the only project the students worked on for that two-week period. Again, this allowed for in-depth instruction introducing more nuanced skills required for advanced research; for the third project students chose images from nine distinct eras aligning with those on the AP U.S. History exam that reflected a self-selected theme. I love this project as students learned how to analyze, interpret, and think deeply and expansively about primary source images. Plus, it culminated in terrific end-of-term presentations using Adobe Spark, which are alway great to explore. Needless to say, the return on investment for these types of projects is high, not only for the skills students are able to master and the opportunity to develop a deeper understanding of their topic, but also for the solid relationships I’m able to develop with students that only comes from actively engaging with them.

My AISL Colleagues
I would be remiss if I didn’t include being part of this wonderfully knowledgeable group of AISL librarians. This group has been a life-saver: from our first Zoom sessions in March and throughout the summer where we shared our lemons and lemonade (thank you to Claire for your calm presence and tech abilities) to our annual conference to our book groups. We learned to be as kind to ourselves as we were to each other. We kept reminding each other of how hard it was to deal with shifting spaces, quarantining books, keeping programs going, and students coming to the library. Amazingly, with Past President Christina Pommer’s guidance we were able to pull off our first virtual conference – no small accomplishment in a year filled with firsts. I can’t stress enough, AISL has been a life-saver.

Final Thoughts

It’s going to take quite some time to process all of the mixed emotions and experiences I’ve had over the past nine months that we’ve been back at school. When I look back on all that we’ve been through and all that we’ve accomplished, when I put all of these experiences in a pile and hold each one up to see if it sparks joy, it’s hard to believe all of this was possible while living through a pandemic. I admit, I was terrified about returning to school in-person, but the view from the other side gives me an incredible sense of accomplishment and feelings of gratitude for everyone who worked tirelessly to make it happen. At the end of the day, when comparing the lists of things that are under my control, I must say there aren’t too many things I need to adjust accordingly. Oh, and yes, when holding them up to see how they make me feel, most of them have sparked joy!

Agency from anywhere: Why you should learn to edit Wikipedia, and teach your students, too!

Recently, my younger child declared I have a new motto. He even put it on a shirt for me:



“When life gives you lemons, write Wikipedia pages about amazing women”

My child observed that I spent the afternoon of January 6, 2021, watching coverage of the insurrection in DC while editing Wikipedia furiously, and that I used editing to manage my worries during other periods of uncertainty over the last year. He is not wrong, but here is how I see it:

  • From my armchair I tangle with systemic inequities arising from the specific guidelines meant to make Wikipedia “more reliable.” 
  • Even while sheltering in place, I have the ability to broaden the narrative of our nation and our world as it is shaped by a source which is, arguably, a de facto arbiter of truth in our time.

While I have been guiding students in Wikipedia editing lessons since about 2010, I worked primarily with upper elementary and middle school students editing Simple English Wikipedia. When I joined the Castilleja faculty in 2013, I took over a similar project my library director, Jole Seroff, had developed. Along with the project came her notes on gender imbalance among editors and how the skew towards male editors (85% of editors, and something like 91% of all edits) impacted the content we see when we access Wikipedia. A 2011 article in the New York Times noted that who edits impacts the emphasis of the source, comparing a four-paragraph page on friendship bracelets (“A topic generally restricted to teenage girls”) to the much longer page about “something boys might favor” like baseball cards. Setting aside for a moment the gendering of topics, it is notable that today these discrepancies remain:

Sources: “All page views: ‘Baseball Cards'” and “All page views: ‘Friendship Bracelets'”

Similarly, a study released in October 2014, noted that only 15.53% of English Wikipedia’s biographies were about women. A number of groups, including WomenInRed, have focused on adding biographies about females, and they count that number rising to 18.79% as of 15 March 2021. Mountains of evidence point to lower number of pages being written about women and topics to do with women, as well as fewer editors adding information and a significantly higher deletion rate of pages about women/women’s issues because the subjects are apparently “not notable” (especially regarding STEM-focused topics).

If the numbers are so grim for women, imagine what inclusion might look like for other individuals and topics related to minoritized identities.

During the 2019-2020 school year some of my high school students became interested in hosting an edit-a-thon, and I decided it was time to actually learn how to edit for real. I attended my first in-person edit-a-thon at a local library in February, and then everything shut down. In June, my students and I decided to host a virtual edit-a-thon for Upper School students, and the real fun began.

In preparation, a number of our school librarian colleagues kindly joined me in an experimental edit-a-thon, which sufficed to demonstrate that I had picked a terrible way to organize my event. However, that afternoon also demonstrated the value of editing in community, as we each noticed different aspects of systemic prejudices in the structure of this venerated source. For example, one of our number is a classroom teacher in an English department, with a specialty in Southeast Asian American Literature. When she decided to work on the page Asian American Literature, another of our number called our attention to the Talk page, where editors discuss issues and challenges that arise in writing the page itself. In addition, due to the very reasonable desire to keep an eye on coverage in specific fields, and point out what work needs to be done, WikiProjects on various topics rate the importance of specific pages under their purview, like this:

Talk page for Asian American literature

…in which WikiProject Literature (that is, people who are interested in Wikiedia’s coverage in the field of literature) rated the Asian American literature page Low-importance.

Similarly, I was reading up on Patricia Roberts Harris. She was the first Black American female: 1. ambassador, 2. cabinet member (third Black American cabinet member overall), 3. dean of a law school, and 4. director of a Fortune 500 corporation. Here is her talk page:

Talk page for Patricia Roberts Harris

Over time, that original meeting of teachers grew into a weekly editing group. We learn by doing together, and we have learned very well just how hard it is to prove notability for genuinely notable people of color. It was actually in trying to set up a middle school Wikipedia editing project in 2018, covering notable female activists, that I really ran up against to problem of databases containing predominantly-white-perspective sources and the challenges that ensued in finding articles about non-white, non-cis-male individuals. That lesson has held firm as I try to write about women of color and struggle to meet the standard that Wikipedia articles should be “based on reliable, published sources,” meeting Wikipedia’s definition of reliable sources. There is no question that these guidelines are needed so that people do not fill pages with self-promotional material, as often used to happen. However, there is also no question that the guidelines to block self-promotion make it extremely hard to write about many genuinely notable people, as well, especially if they are not media darlings.

As an instructional librarian, I focus on teaching research skills. Therefore, I find joy in digging and in piecing together sources and arguing for their reliability (when necessary), all while avoiding running afoul of Wikipedia’s “No original research” policy. I’ve come to believe strongly in the many benefits of teaching others to edit and editing in community. I now help run three Wikipedia editing groups for: alums from my college, my students and colleagues, and other librarians/teachers.

Editing Wikipedia is a way to:

  1. “Do the work”:
    1. Decolonize your mind – if the only astrophysicist you have spent time thinking about is a LatinX transgender individual, then the picture you have in your head of an astrophysicist will be of a LatinX transgender individual
    2. Make people with minoritized identities discoverable
    3. Create or expand or improve pages that will be seen by millions of people – the least-used page I have worked on has been accessed 14 times since March 1, others have been accessed several thousand times
    4. Give others access to role models – a.k.a.: the perfect gift — I add women to Wikipedia as graduation gifts for young women who might not easily see role models in fields that interest them
  2. Build information literacy skills (for students):
    1. Explore the notion that “authority is constructed and contextual”
    2. Develop a strong sense of what a range of authoritative sources might look like
    3. Synthesize evidence to create a narrative
    4. Practice writing in the register of an encyclopedia
    5. Experience gatekeeping and its impact on knowledge construction
    6. Question why needed systems give rise to systemic prejudice
    7. Encounter systemic racism and other systemic prejudices and begin to understand their prevalence and impact
    8. Construct authority

If you would like to learn more about editing Wikipedia with students or for yourself, please join Corey Baker, Amy Pelman, Linda Swarlis, and myself at the upcoming AISL conference on April 9 for “Equity through Editing: Contributing to Wikipedia for Social Justice Inside and Outside the Classroom,” or reach out to any of us for more information.

News databases: Diversity without equity or inclusion

The Problem

Back in September, 2020, I sent out a call for help across AISL and other school librarian-oriented lists in hopes of finding databases that provide “diverse, inclusive, and equitable access to perspectives mirroring the composition of our country in magazines, historical newspapers, and contemporary news.” Generally, database companies sell “core” collections that are positioned as “high quality sources,” comprised almost entirely of white-perspective news outlets. Then they up-sell from a menu of discrete “ethnic” packages to provide “alternate perspectives.” Students deserve better.

Thank you to the many folks who responded hoping to hear of a good database in which to invest. Sadly, the answer is…so far I’ve found no way to buy this unicorn of the database world. Ultimately, I started doing my own diversity audit of our databases and others on the market to try to better articulate the nature of the problem.

I am currently only part way through this process. First semester ended up (happily) being much more crowded with instruction than I had anticipated. Even the terminology I use to think about this set of issues is still in crude form. Here is an update on what I have learned so far, however. To date I have focused on US news, historical and contemporary, and have only been able to compare offerings from two companies. This work has served — at the very least — as evidence that the problem is real and pressing.

Inclusion

In the fall, I had not yet fully realized the insidious nature of the juxtaposition we often attribute to databases: quality sources vs. alternative perspectives. I’ve been sitting with this formulation increasingly in the intervening months, and contemplating how our professional narrative around databases is driven by the marketing efforts of the database companies themselves. Consider the act of marketing a database as “providing researchers access to essential, often overlooked perspectives” that exists because the perspectives have been intentionally overlooked and isolated to sell us another database. So how much does the title list of an intentionally curated “ethnic” database (which mysteriously includes the LGBTQ+ collection, by the way) overlap with a product intended for high school?

ProQuest: Compared title lists for Research Library Prep and Ethnic Newswatch databases.

Please note that the “Overlap (%)” column conveys how many of the “specialized” Ethnic Newswatch titles also appear in “general” Research Library Prep. It does not convey the percentage of Research Library Prep that are/are not white perspective — those numbers would apparently be vanishingly small. 

An issue that struck me immediately as I got started was that scholarly journals comprise, by far, the largest mass of content in Ethnic Newswatch that is also available in Research Library Prep. These sources differ distinctly from newspapers or popular magazines; academic discourse may well be quite removed from the community it studies. That is, a large percentage of the authorial and editorial work is carried out within a realm of authority modeled on European institutions and constructed in our academic halls of privilege. To put it plainly: the perspectives appearing in the University of Pennsylvania Press’ Hispanic Review may not reflect community voices in the same way that those appearing in La Prensa Texas newspaper do. Both source types provide important points of view; their creation does not serve the same purpose.

Important as it is to have a diversity of voices in our scholarly works, they provide fundamentally different types of evidence from newspapers. Not to mention, they are not accessible to most K-12 students.

Gale: General OneFile, In Context: High School, OneFile: High School Edition, OneFile: News, In Context: US History

It has been challenging to figure out how to do a diversity audit, but since many database companies seem to start monetizing diversity with Black American newspapers, I decided to work from lists of existing and historical Black papers, including: National Newspaper Publishers Association Current Members and Princeton University Library – African-American Newspapers (1829-present). I used titles from these lists to search within Gale’s title lists, and found:

Checking Black American newspaper titles against Gale title lists yielded vanishingly few overlaps.

In the process of looking at the titles that are listed, the Atlanta Daily World and the Chicago Defender — historically both very important publications in the 20th Century United States — only had coverage from 2014-present, with exceptions from 2015/16 to the present. Meaning, in fact, they only have a handful of issues of each paper.

Once again, these databases provide news sources that almost entirely reside within historically white readerships.

Equity

In another sense, it does not functionally matter if a database includes sources from diverse sets of communities. When the algorithm privileges white perspective publications, searchers may never encounter other points of view.

Spot checks of ProQuest’s ranking of newspaper results in Research Library Prep confirmed that their methods for ranking heavily favored specific titles. Specifically, the New York Times dominated results, with a smattering of hits from the Chicago Tribune, Washington Post, US Fed News Service and Targeted News Service

I ran a series of searches, noting how many unique titles were returned for each search, as well as those titles’ spreads across the top 100 results. In essence, how many pages would I need to scroll through to access more than a few titles? I searched for [ the ] — as a word that appears universally in English-language newspapers — and also for words like [ miami ], [ skagit ], and [governor] — each of which strongly suggest local news. In every case, the results looked something like the results for [ the ]:

  • Returned 81 unique titles
  • Top 100 results:
    • 95 results from the NYT
    • Other titles ranked: #37, 41, 71, 91, 95
    • Other publications in the top 100 results: Chicago Tribune, Washington Post, Targeted News Service 

Progress!

However, there is good news. A Gale sales rep who is on one or more school library lists began wondering about this issue themselves, and carried out an independent audit that they then presented to their acquisitions department. As a result, when I last checked in this past November, Gale publisher relations personnel have identified:

  • Licensed periodicals where the issues aren’t current
    • Updates are in various states of progress 
  • Important periodicals with lapsed agreements 
    • Updates are in various states of progress  
  • Over 140 new periodicals from the following communities:  “African Americans, Arab Americans, Hispanic Americans/ Latinx, Native Americans, Ability Diverse, LGBTQ+, Women, & more”
    • Requests have been sent to publisher relations to pursue license agreements

Though not within the scope of my current work, Gale has also taken a look at their reference overviews and biographies and have made efforts to offer more coverage, as well.

The solution?

Does this issue interest you? Would you like to join me in fighting for single databases that are diverse, equitable, and inclusive? Whether you would like to audit a database you have, suggest a consistent method for auditing, share findings at your state conference, or talk to your database companies once we have a clear report — kindly reach out. If the idea is that we are better together, let’s unite and make a difference!

I am deeply grateful to my director, Jole Seroff, for being so invested in and supportive of this exploration, and colleague Sara Kelley-Mudie for helping me focus my thinking.

The Right Tool for the Right Job

Saturday is the last day of fall term. I’m teaching two sections of New Student Seminar (NSS)—a semester-long signature program covering academic orientation and study and research skills here at Kent. Due to our new block rotation schedule, yesterday was the last day one of my classes met, and although I gave my students the option of going to the library and studying for finals or working on projects for other classes, all but one chose to stay in the classroom. We’re a cozy group—quite comfortable with each other. Like with most teens this age, quite a bit of joking and good-natured razzing goes on during unstructured (sometimes even structured) time. Today was no exception. Talk turned to travels home and the anticipation of life without masks, surrounded by family and friends most haven’t seen in person since school started due to COVID-19 restrictions.

I don’t know how it is for you, but I have a hard time letting go at the end of a term, especially with a class that clicks and is just genuinely fun to be around. So instead of getting melancholy, I’ll use the next few days to look over my curriculum and make notes on lessons I think I should expand upon, and those I should streamline or get rid of altogether. This year, with the move to a hybrid teaching model, just about every lesson incorporated an element to encourage engagement or reflection prior to practice and demonstration of mastery. I’ll save what I’d like to streamline for another time and focus on a few things that worked well this term.

Screencasting is Key to Remote Learning:

Repeat after me: “Screencasting is my friend!” Although I used the Swivl robot, iPad, laptop, Zoom combination every class, it mostly benefited my in-person and remote students joining synchronously so they could connect with me and each other. When reviewing the recordings, I often found conversations weren’t loud enough or clear enough for my asynchronous students to hear what was going on. When I asked my remote students, they shared that discussions were hard to understand, even when four remote mics were placed around the room. Following that feedback, I started importing the Zoom recording into iMovie and slogged through 45 minutes of video—an uplifting experience if ever there was one—increasing the volume of student comments and discussion. My voice was fine since I wore a mic, but even when I amplified students’ voices 400%, you could barely hear what was being said. The best solution I was able to come up with was to record a separate lesson using Screencastify to post on PowerSchool, our LMS. This was a much better solution and took less than half the time I spent editing the Zoom recording, especially after I made peace with imperfect videos. In addition to the overview screencasts, I created videos introducing each unit to explain what would be covered in the next few lessons. Tutorials were recorded to explain individual skills and paired with an activity to practice/ master the skill. Below you’ll see the unit introduction and a tutorial and activity for finding an eBook on EBSCO or ProQuest Ebook Central and adding it to NoodleTools.

Flipgrid for Engagement, Student Voice, and Assessment

Flipgrid is such a versatile tool that I found myself turning to it often as it is easy to use and gives students a number of options for recording responses that takes their personal comfort level into consideration. For my introductory lesson, I used one of the conversations in the Discovery section asking students to share five items that showcase who they are. This was a great icebreaker—not too intrusive—and was fun to see what items each person chose that reflected who they were. There was a dog pillow and Shakespeare, hockey and lax sticks, a digital camera and a cheeseburger, a copy of Catcher in the Rye and a pair of Vans to name just a few. I wish I could list everything because they’re completely smile-worthy.

What’s in Your Bag?

When we started our unit on Growth Mindset, I asked my students to share something they worked really hard to master. Their responses were fascinating to watch as they shared everything from mastering Latin to a tennis backhand to performing card tricks and overcoming laziness. I loved that overcoming laziness was viewed as a skill that could be mastered—see, there is hope for all you parents with children with messy rooms! Nestled in their dorm rooms, my students shared their pride in an accomplishment—something they may not have felt comfortable doing in person or over Zoom. This platform also leveled the playing field and offered an equitable assignment for all of my students regardless of how they were attending class.

Keeping a Growth Mindset

Finally, when I introduced NoodleTools and asked them to find a source and add it to their project, I used Flipgrid to assess their understanding of the process by asking them to use the screen share feature to record their screen and walk through the steps to find and add a source to NoodleTools. It was really interesting to see how each student interpreted the instructions – I got everything from students looking directly into the camera and telling me how they did it step-by-step, to the silent film version accompanied by exaggerated clicking to a tutorial that I would have been proud to claim as my own!

NoodleTools Tutorial

Padlet for Playlists, Brainstorming, Critical Thinking

Padlets are interactive bulletin boards that can be used for a variety of activities. I used them frequently as they are simple to create, encourage collaboration, and are easily embedded in my LMS. For my unit on time management, I created a playlist and students chose one video, one article written by a Kent graduate, and one additional article or video. I then asked them to add a discussion post with this prompt: Thinking about the articles/ blog post that you read and the video you watched, what are three things that impressed you or stood out about the author’s approach to time management and how might you work that into your own time management routine? For annotation and note taking, I provided samples and students were then asked to choose one system, use it for a week, and post a picture of their best work. Finally, when a college counselor visited to talk about the college application process, he brought along cards of the factors colleges use to evaluate applicants. Students then discussed and rank ordered them in terms of importance. Since my remote students wouldn’t be able to read the cards, I needed to ensure an equitable learning environment for them. I created a Padlet with the 13 items and shared my screen over Zoom so they were able to take part in the discussion as the cards were moved into the order discussed.

Our students are leaving campus on Monday and all of us are looking forward to a well-deserved rest. Following Thanksgiving Break, we enter our remote learning stretch, then break again and return to campus in early February, starting classes remotely until everyone quarantines to ensure a safe return to life on campus. During the remote period, I look forward to collaborating on research projects with our APUSH classes and an opportunity to work with students to hone their research skills. Whether we are planning lessons for remote, in-person, or asynchronous learning, the right tech tool for the right job increases the opportunity for engagement and gives students a platform to share their voice with others.

Ah, Research Season …

This week, our 5th formers will be completing their U.S. History research papers in lieu of a mid-term exam. As they scramble to finish their product—find one last piece of evidence to support a claim, format their manuscript in Chicago Style, insert footnotes, polish their thesis statement—I find myself with the opportunity to look back over these past two months and reflect on the process. While it takes a village to shepherd and support our students through the process, our work moves them toward what is ultimately a uniquely solitary activity, the act of putting pen to paper, or fingers to keyboard, one that requires they bring together all of the skills and pieces of information covered over the course of this semester that hopefully will result in one cohesive work.

“It’s only a high school research paper.”
—astute APUSH student

In much the same way my students need to grapple with and master the specific skills research requires of them, it’s also necessary for me to think about how I can help them with that process. As educators of secondary school students, I don’t think many of us are under the illusion that our students are truly finding a research gap and entering into the scholarly conversation in a way that will be acknowledged by the academic community at large. This is in no way discounting the fine work many of our students do in their research/writing, but as one of my APUSH students so aptly stated when a colleague was doing the classic deep dive we all do when creating a properly formatted citation, “it’s only a high school research paper.” Yes, yes it is. Somehow looking at it from that perspective has been wonderfully liberating. While my students may not have their work published in peer-reviewed journals (yet!), they do need to be able to read and think deeply and critically about any number of issues throughout their academic career and in their personal life. So, how do we maintain high standards yet keep the paper in its proper perspective and what exactly does keep me up at night thinking about all things research?

Make the Process Visible

Image Credit: University Library System, University of Pittsburgh

The Research Process is one that’s familiar to us all—an iterative process with students moving through the steps on the infographic above until they (finally!) reach the citing, reviewing, and editing finish line. If you’re like me, you probably see at least six or more points when it would be helpful to meet with a class to provide instruction. Depending on a myriad of factors unique to each school, we might have one “boot camp” style instructional session or we might be fortunate enough to meet on a regular basis with a given class.

Flip the Class

Regardless of how much instructional time we have with students, it’s never enough. Our general research LibGuide establishes a common language for students and faculty and provides a general overview of the research process. With links to available resources and the flexibility to embed these in our PowerSchool LMS, flipping lessons can make the instructional time I do have more productive.

The Class-Specific LibGuide

This year I worked with five sections of U.S. History and two sections of APUSH, all writing a long-form paper. My collaboration with these classes ranged from an average of two-three instructional sessions to a high of ten. While more is always better from my vantage point, I work hard to be flexible and adapt to the needs of each faculty. This means I have to plan well in advance to cover essential skills during my face-to-face instructional time. For each research project I collaborate on, I create a unique guide that serves as a home base for students and supports what I cover in class. The U.S. History guide has subject-specific curated resources for primary, secondary, and tertiary sources and additional information on writing process skills. I’m also working on an exciting new project with the AP AB Calculus class on symmetry in nature and their guide supports the exploration of academic as well as online sources. These guides make it possible to curate available resources that help our students develop familiarity with scholarly and trustworthy sources.

Embrace the Basics

Although our incoming 3rd and 4th formers take a semester-long New Student Seminar course which covers study and research skills, I find I still need to stress the basics to our 5th and 6th formers. What is a tertiary source and why can you use it for background information but not quote it or include it in the bibliography? How can a book and journal both be secondary sources, but only one is peer-reviewed? How do you use social media in a scholarly paper? How are we to think about an author’s bias/ point-of-view or their authority? I do use handouts that when finished resemble an annotated bibliography and find they help students record basic bibliographic information with space for relevant quotes and why they support their claims. I try to not overestimate their ability to locate and evaluate information and plan lessons that focus on meta-cognition—encouraging them to think about thinking.

NoodleTools

Oh, where would we be without NoodleTools? Even my most reluctant students eventually come to see the benefit of organizing their research on this platform. The inbox feature allows me to have access to all my students’ projects and be able to work side-by-side with them as they add or evaluate sources. While students love the export to NoodleTools feature on most databases, I see great value in thinking about what goes into the creation of a citation: what type of source is it, where was it found, who is the author, what is the title of the journal, when was it published, etc.—all the questions students need to answer as they add sources manually. With the notecard feature, I see a range of requirements from faculty for students to create notecards on NoodleTools, but I find those students who use the notecard feature generally have a much easier time organizing their outline and keeping quotes and paraphrases attributed to the proper source. Whether required by their teacher or not, I encourage all my students to use the notecard and outline features.

Images showing a student’s exemplary use of the notecard feature

Make Personal Connections

One of the best changes to this year’s instruction has been the addition of conferencing thanks to two faculty who required their students meet with me to discuss their papers. To organize this as simply as possible, students signed up “old school” for a time to meet via a clipboard at the front desk. We have other sign-up clipboards, so this made the most sense for the sake of consistency. These reference interviews were an opportunity for me to connect with students on a personal basis, ask questions that encouraged critical thinking and helped them to clarify their topic or thesis. It was also a time to offer them support on anything they requested from finding sources to formatting their manuscript. Asking students how I might help them encourages them to think more critically about where they are in the process and identify what they need to move forward. I see these conversations as a way to model how they might enter into the larger research conversation.

Our “old school” sign-up sheet gets the job done!

The Research Process is Messy

Another benefit of these one-on-one sessions is for me to be able to share the messiness of the whole process. Whether searching for sources, developing a thesis, or finding that right piece of evidence to support a claim, my experience has been that students generally believe research is a librarian’s superpower, not something we ever fail at or struggle with. So when I meet with students, it’s not to impress them with finding the “just right” source, it’s to show them the search process can be totally frustrating and you constantly have to regroup and refine search terms. To help them develop their search muscle, we identify basic search terms together and then brainstorm how to expand or limit our search depending on the results. Because I have a large monitor, these one-on-one sessions allow students to easily see and follow along as we work through advanced search strategies – something not easily accomplished with group instruction. Since mid-December, I’ve had the opportunity to meet with over 70 students, many of those repeat visits with no mandate from the teacher. Connecting with students at this level has enriched my experience as their research librarian and I hope it has enriched their research experience, as well.

Rethinking Your Digital Presence

In one of my favorite chapters from Robert Fulghum’s book, All I Really Need to Know I Learned in Kindergarten: Uncommon Thoughts on Common Things, a kid from his neighborhood has hidden so well in a game of hide-and-seek that he’s still under Fulgham’s window long after the other kids have been found and are just about ready to give up on him. Fulgham, in his wisdom, leans out the window and yells, “GET FOUND, KID!” Sage advice.

This year, in my position as research librarian at the John Gray Park ’28 Library at Kent School, I’ve been thinking a lot about the process of helping students find the information they need and what contributes to a successful learning experience. How we organize and provide access to our resources can make the difference between our students developing into independent learners and those who constantly need us to navigate the process for them. There is a fine line between an appropriate amount of struggle that leads to a successful learning experience and an overwhelming amount that can frustrate and ultimately hinder the learning process. There probably isn’t a quick and easy solution to this challenge, but I do know our resources shouldn’t be hidden so well our students give up trying to find them. Seems like someone needs to yell, “GET FOUND, KID!” to our digital resources.

The Library Brand

I was fortunate to be able to attend this year’s AISL Conference in Boston, which meant I got to visit a number of other school libraries – something I love to do, but rarely have the time because I’m, well, working in a school library. Even though each library we visited was unique, they all could be identified by what I think of as the “library brand.” The library brand’s superpowers can be credited with creating a sense of place and helping users find what they need. As librarians, we’re pretty adept at marketing that brand. We post our hours so everyone knows when we’re open. Our circulation desks are staffed with friendly librarians. Book groups, displays, reviews, and booktalks are just a few of the ways we encourage reading. We offer a variety of seating ranging from traditional library tables to comfy chairs with ottomans, and group study rooms if we’re fortunate enough to have the space. Letting our community know what’s available just makes good sense. We want to be found—and it works!

Milton Academy (left), Nobles (center), Beaver Country Day (right) – AISL 2019

At Kent, our library has a steady flow of students throughout the day and into the evening. Our circulation spikes when we send emails about new additions to our collection. Our group study rooms are at full capacity during evening study hall. Close to 100 students participated in our most recent Poetry Month event, which we advertised with posters, emails, and on Instagram and Twitter. Getting found is a win-win situation for everyone involved.

Reordering of Ranganathan’s Five Laws

Regardless of how many hours we’re open, our doors eventually have to close. I recently re-read “Reordering Ranganathan: Shifting User Behaviours, Shifting Priorities” by Lynn Silipigni Connaway, Ph.D. and Ixchel M. Faniel, Ph.D. Although the article was published in 2015, I still find it relevant in the way they have reinterpreted Ranganathan’s Five Laws of Library Science for the digital age. Connaway and Faniel’s take on the Five Laws are user-focused yet also incorporate a systems approach to resource delivery. In place of solely addressing how to get a book into the hands of the individual user, their chart incorporates access to digital as well as print resources for each of the original concepts by recommending you analyze your community needs, know your users well enough to understand how they access information, create or use platforms to curate resources, and finally, make sure those resources get found by the users.

My main takeaway from this article? The library is still a growing organism and if you want all of your resources to be discoverable and accessible, in other words, to “get found,” you’ll need a digital presence that is as well-defined and user-friendly as your physical space.

Source: Connaway, Lynn Silipigni, and Ixchel M. Faniel. “Reordering of Ranganathan’s Five Laws.” OCLC Research, OCLC, 2015, Chart.

Your Website: A Portal to Your Digital Resources

If your library is like ours, you subscribe to a significant number of databases and digital resources to support scholarly inquiry and prepare your students for the rigor of college-level research. Regardless of the type of resources you offer, whether it’s eBooks, streaming videos, databases, or a content management system like LibGuides, your students, faculty and staff can’t use those resources if they can’t readily find them, or worse, don’t even know they exist. How many of us, at one time or another, have lamented our database usage statistics come renewal time and wonder what can be done to increase their use and justify their expense? Return on investment is always on our minds this time of year. Check out David Wee’s March 24th post, “on databases that spark joy (and some that don’t) …” and see how he’s trying to make sure his library’s get found – his ideas might help as you evaluate your own databases.

Your Web Presence

Today, your library’s presence on the web is as important as its physical one, and if you’re like most librarians, it’s probably up to you to design and promote it in much the same way you promote and market your physical space. You see when your library is being used, books checked out, research support accepted. It’s more difficult to tell if you’re hitting the mark with digital resources. Are the members of your community aware of the library resources available to them 24/7 from their home or dorm room? If a faculty needs an article to support a lesson, does she know where to find your databases? If a student needs a book for class tomorrow, does he know how to find your OPAC and place the book on hold? Same for citing sources for a paper due first period. Will your students know where to find your citation guide?

If you want to make sure your digital resources are found, it’s important to focus on access and get the design of your website right. You don’t want your resources hidden behind a myriad of clicks and language only another librarian would understand (I’m looking at you discoverable and accessible). Much like the players in that game of hide-and-seek who scatter when they hide, databases and electronic resources are “hidden” across the internet on their own sites, so users need us to create a portal through which those resources can be found.

So Where Do You Start?

Whether you currently have a library website you’re happy with, are looking to update your site to increase its usability, or are starting from scratch, the steps to design a user-friendly site follow the same process. In my next blog post, I’ll walk through the five steps to follow when creating or updating a library website or portal keeping usability and user experience (UX) foremost in your planning and implementation.